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Every feature, setting, and honest caveat. Search below, or browse the full guide tree. Proxigenta is in closed beta; these guides match the current build.

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What proxigenta does

Proxigenta watches one thing: whether your device is reachable. When your internet drops, it tells the people counting on you that it is a connectivity outage, not you going silent. No surveillance, no activity tracking; just presence, absence, and calm communication.

How it works

  1. Your Mac checks in every 5 minutes through a small menu bar agent.
  2. Silence past your threshold triggers a check-in email and push to you first, with a one-tap “I'm online” link.
  3. If you don't respond, your confirmed contacts are alerted in tiers you control, with messages written in your voice.
  4. When you're back, everyone who was alerted gets the all-clear automatically.

What makes it different

Start here

How proxigenta worksInstall the agentInvite your contacts

Browse every guide in the tree, or type in the search box above. On a phone, the tree lives behind the menu button in the top right. Proxigenta is in closed beta: these guides match the current build, and invites are open here.

Getting started

How proxigenta worksThe full loop: 5-minute check-ins, the check-in email, your action plan’s alerts, and the automatic all-clear. Installing the Mac agentDownload, drag to Applications, and the one-time Open Anyway approval for the unsigned beta build. Adding a device with an enrollment codeOne-time codes wire a new Mac up in under a minute. Signing in with magic linksNo passwords: one-time email links, 7-day sessions, and cross-device approval.

Contacts & consent

How contact invites and consent workExplicit opt-in, and why forwarding the invite personally beats a cold email. Contact statuses: pending, confirmed, unsubscribedOnly confirmed contacts are ever alerted; the app warns you loudly otherwise. Unsubscribes, bounces, and delivery problemsOpt-outs honored instantly; delivery failures surfaced loudly, never dropped silently. Acknowledgements: letting other contacts knowOne contact can signal the rest that the outage is being handled.

Alerts & messages

The check-in email and the I'm-online linkYou always hear first; one tap stands everything down. The message timeline: who hears whenFirst alert after your check-in window, follow-up timing, sleep holds, and a typical assistant-then-manager setup. Editing message templates and variablesEvery contact-facing message is editable, with variables like {user_name} and {status_url}. Per-message recipients: who hears firstEach message can go to all contacts or a chosen subset. Back online: the all-clear and status updatesFollow-ups keep people posted; recovery sends the all-clear automatically.

Monitoring

Outage threshold and check interval5-minute check-ins; you choose how much silence counts as an outage. Online hours: only monitor when it mattersPer-day windows, or around-the-clock coverage by default. Ghost mode: pause everything on purposeThe master off switch: indefinite, timed, or until a date. Sleep and battery awarenessExpected sleep, Prevent Sleep, the lid-close caveat, and battery-death detection. Test check-ins and Manual TriggerDrill the system safely, or alert your contacts on purpose. Stand down: ending an outage yourselfOne button clears the outage and sends the all-clear. Hyper Mode: zero-delay alerting for high-stakes momentsAn armed, auto-expiring window where detection runs fast and alerts skip every delay.

Location

Setting your region and why it helpsAlerts can say the outage looks regional, backed by our event and outage monitoring. Region privacy and the sources we checkNWS, USGS, GDACS, IODA, and Cloudflare Radar; a rough 10 km area, never IP or GPS.

Integrations

Calendar availability: what is shared and what is notMeeting blocks only: start, end, headcount. No titles, no names, no solo focus blocks. Only alert when a meeting is coming upGate alerts on your calendar; fails safe when data is missing. Webhooks: how they work and how to verify themSigned JSON lifecycle events with HMAC verification for the technically inclined. Connecting Make, n8n, Zapier, or Power AutomatePaste a webhook-trigger URL, save, send a test event, build. Text alerts today: SMS via Make and TwilioNative SMS is on the roadmap; this 15-minute webhook recipe texts you meanwhile.

Devices & agent

The menu bar agent, explainedIcon states, Ping Now, Prevent Sleep, Ghost mode, and Hyper Mode from the menu. Multiple devices, renaming, and removingIndependent monitoring per device, and clean removal mid-outage. Install the app on your phone and enable pushGo to app.proxigenta.com, add it to your Home Screen, and push delivers the check-in over cellular.

Account & privacy

Sessions, security, and signing out everywhere7-day sessions and one button to revoke them all. Download your dataA one-click JSON export of everything proxigenta holds about you. The public status pageOne bit, shareable: outage detected or not. Never your schedule or location.

Troubleshooting

Preventing false alertsThe right tool for each false-alarm class: sleep, thresholds, hours, ghost, meetings. Proxigenta emails landing in spamFully authenticated sending, plus the steps that keep alerts in the inbox. My contact never got the inviteSpam folders, the 72-hour expiry, typos, and corporate filters. The agent is not checking inMenu bar checks, Ping Now, re-enrollment, and network filtering.