My contact never got the invite
Check spam, mind the 72-hour expiry, and when in doubt forward the link personally: it always works best.
Work through these in order:
- Check their spam folder. Invites from a service they have never heard of are prime spam-filter bait. This is exactly why forwarding the invite personally is the recommended path: mail from you is trusted.
- Check the expiry. Invite links are valid for 72 hours. If it lapsed, open People and copy a fresh link; minting a new one invalidates the old.
- Verify the address. Edit the contact if there is a typo; note that changing the email resets them to pending with a new invite, since consent belongs to the person at that address.
- Corporate filters. Some company mail gateways quarantine unknown senders entirely. Forwarding your personal copy of the invite, or using their personal address instead, gets around it.
The dashboard's amber banner will keep reminding you while anyone remains unconfirmed; it clears the moment they confirm.