Proxigenta emails landing in spam

Alerts come from alerts@proxigenta.com with full authentication; add it to contacts and check your check-ins arrive before you need them.

All proxigenta email comes from alerts@proxigenta.com, fully authenticated (SPF, DKIM, and DMARC), which is what mail providers use to separate legitimate senders from spoofers. Even so, first emails from any new sender can land in spam.

What helps:

Add alerts@proxigenta.com to your contacts or address book; for Gmail, drag the first message to Primary.
Send yourself a test check-in (Devices section) and confirm it reaches your inbox BEFORE you need it in a real outage.
Tell your contacts to expect the invite, or better, forward it personally; a personal forward from you is never suspicious to their mail provider.
If a contact marks an alert as spam, they are treated as unsubscribed out of respect for their choice; re-inviting them requires their explicit confirmation.

Push notifications are a good belt-and-suspenders addition: they bypass email entirely.